INTRODUCTION

Dokeri, S.A., operator of www.dokeri.com (hereafter referred to as the “Site”), is committed to safeguarding the privacy of its users. This Privacy Policy outlines the data collection, storage, processing, and sharing practices of the Site.

1. DATA COLLECTION

We collect information you provide directly to us when you create an account, make a purchase, or interact with our customer support. This may include your name, email address, billing address, payment information, and any other information you choose to provide.

2. USE OF INFORMATION

The data we collect is used to:

• Process and fulfill your order and send you related information, including purchase confirmations and invoices.
• Respond to your comments, questions, and requests and provide customer service.
• Monitor and analyze trends, usage, and activities in connection with our Site.

3. SHARING OF INFORMATION

We do not sell your personal data. We may share information with third-party vendors, consultants, and other service providers who need access to such information to perform tasks on our behalf.

4. GDPR COMPLIANCE

For users residing within the European Union, the Site complies with the General Data Protection Regulation (GDPR). This means:

• Right to Access: You have the right to request copies of the personal data we hold about you at any time.
• Right to Rectification: You have the right to request that we correct any information deemed inaccurate or incomplete.
• Right to Erasure: You have the right to request we erase your personal data under specific conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
• Right to Object to Processing: You have the right to object to our processing of your personal data.
• Right to Data Portability: You have the right to request that we transfer the data we have collected directly to you or another organization.

5. COOKIES

The Site uses cookies to provide a personalized user experience. Cookies are small files stored on your device that allow us to remember preferences, track website usage patterns, and facilitate efficient navigation.

6. SECURITY

We employ a range of measures to safeguard information against unauthorized access, use, or disclosure, including encryption and authentication tools.

7. CHANGES TO THIS POLICY

We may modify this Privacy Policy from time to time. We encourage users to frequently check this page for any changes. Your continued use of the service after any amendment signifies your acceptance thereof.

8. CONTACT US

For any questions or to exercise your GDPR rights, you may contact us via the contact information provided on our Site.